“Your
Home Care Specialists”
YOUR RIGHT TO CHOOSE
You have a right to decide who comes into your home. Professional Home Nursing recommends you be proactive and not wait until yourself or a loved one requires care to choose a homecare provider. Finding the right agency with the most qualified staff to meet your needs will assist you in obtaining the best possible results.
Many hospitals own their own homecare agency and often times will offer to refer you directly to their own agency. Federal law guarantees you the right to choose your homecare provider and you are not obligated to choose the hospital-owned agency. This is an important health care right and Professional Home Nursing encourages you to do this for the ones you love.
Use this checklist to help you compare and choose the best homecare agency for you.
AGENCY NAME:
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Is the agency Medicare certified? |
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Is the agency State licensed? |
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Has the agency had deficiency-free surveys? |
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Does the agency offer the specific health care services I need, like physical therapy and nursing? |
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Can the agency meet my special needs, such as language or cultural preferences? |
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Does the agency offer or help me to arrange support services, such as cooking and housekeeping? |
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Does the agency have staff available to provide the type of care my doctor ordered? |
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How soon can the agency begin services? |
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Have any family members or friends used this agency? What was their experience with the agency? |
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Does the agency have a nurse on-call nights and weekends? |
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Is the agency willing to explain what my insurance will cover and describe other possible funding sources? |
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Does the agency conduct background checks on all their staff? |
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Can the agency provide me with patient satisfaction results? |
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Have the peace of mind in knowing
you will have the best when you need homecare,
choose early and wisely.
| Presque Isle | 762-3118 |
Caribou | 498-3915 |
| Toll Free 1-800-497-3915 | |||